How to apply for replacement and installation of electricity counters

17 March 2021, Wednesday

Since July 1, 2020, guaranteed suppliers and grid organisations of Tatarstan have begun to create intelligent electricity accounting systems that include the installation of smart counters to republic’s consumers (in accordance with the Federal Law No. 522-FZ of December 27, 2018).

Intelligent accounting devices or smart counters are the new generation counters that read, memorise, and accumulate information in real time, monitor the quality of utility resources and transmit remote data.

Installation of smart accounting devices in Tatarstan is carried out by Tatenergosbyt in apartment buildings, and by Tatarstan Grid Company in the detached house suburbs and for legal entities.

To submit an application for installation, replacement, removal, programming, or clearing electricity metering devices for operation, you need to register or log in to your personal account.

You can transmit the readings of the devices and learn about electricity consumption in the following ways: having made a free call to a contact centre by number 8-800-2000-878; using the services of the Tatenergosbyt portal; using the services of the Tatarstan Portal of Public Services.

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