Meeting of republic’s Coordination Council for Consumer Rights Protection

13 August 2021, Friday

A meeting of the Coordinating Council for the Promotion and Protection of Consumer Rights in Tatarstan was held today at the Ministry of Industry and Trade.

Head of the Rospotrebnadzor Department in Tatarstan Marina Patyashina and Head of the State Alcohol Inspectorate of Tatarstan Zhaudat Akhmetkhanov delivered a report on the results of their efforts to protect the rights of deceived consumers.

According to Rospotrebnadzor, they managed to protect 67 more citizens who suffered from unscrupulous actions of law firms, the court awarded consumers’ money in the amount of RUB 2,2 million, compensations for moral damages amounted to RUB 147,000.

Marina Patyashina spoke about complaints related to car dealerships in Kazan. While signing car sales agreements, consumers are provided with misleading information on the price and fittings. After a car purchase it turns out that its price is considerably higher than it was originally agreed upon and the configuration is simpler.

“I ask you to pay special attention to consumer appeals in order to prevent the emergence of such unscrupulous law firms that impose their services and unfair car dealerships mentioned by Marina Patyashina,” Minister Karimov addressed the representatives of Tatarstan municipalities at the end of the meeting.

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